Product was successfully added to your shopping cart.


UPDATED 01/07/2020

Statement regarding COVID-19

Hi there everyone,

By now, we are all aware of the severity of the COVID-19 outbreak across the world. Our thoughts are with all affected, the NHS and public services working tirelessly during this time. 

At present, our web store is still open and operating as normal. 

Normally deliveries would take place within 48 hours however, due to the current COVID-19 pandemic, courier companies that ship large and heavy items are experiencing delays due to unprecedented high volumes of packages, so we advise to allow up to 10 working days for delivery. 

We have increased our number of customer service staff and we have extended our customer service hours.

As a business, we are following government and WHO guidelines and directives to safeguard our staff, whilst maintaining our product supply and services, so we have as little disruption as possible. If anything changes, we will inform you as soon as possible. Please sign up for our mailing list or check our social media for immediate updates. 

We are taking the following steps to comply whilst maintaining day to day operations:

1. Our website is operating as normal and we are still taking orders @ www.crazypricebeds.com 

2. Normally deliveries would take place within 48 hours however, due to the current COVID-19 pandemic, courier companies that ship large and heavy items are experiencing delays, so we advise to allow up to 10 working days for delivery.  Thank you for your patience and understanding at this time. 

3. Members of the office team whose roles enable them to work from home are doing so. 

4. Currently, our inbound phone lines are closed, however, the customer service team are making outbound calls. If you wish to speak to someone regarding your query, please ask via email and leave your phone number,  and a member of staff ill give you a call. 

5. We have a structure and plan in place for our warehouse team, so we can continue the order picking process whilst maintaining social distancing rules.

7. Our showroom is open with safety measures and procedures in place, along with increased cleaning and sanitisation. Please see our showroom page for further details and opening times. 

Deliveries

Normally deliveries would take place within 48 hours however, due to the current COVID-19 pandemic, courier companies that ship large and heavy items are experiencing delays, so we advise to allow up to 10 working days for delivery. We have amended this delivery time scale as of  01/07/2020 from our standard 1-3 working days, due to the high volumes our couriers are facing.  Thank you for your patience and understanding at this time. 

 We ask to please be patient as our couriers are facing a high volume of deliveries and their own challenges with the Coronavirus. Deliveries sometimes may be split in two. Please do not worry if this happens, the other half should arrive within two working days. 

To track your order, please use the tracking link found in your dispatch email. 

If you do not have your dispatch email, please first check your junk inbox before emailing our customer service team at info@crazypricebeds.com and we will help sort this out for you. 

Resources available:

Please use the resources available on our website such as our  FAQ for quick answers, and delivery information page for further information. 

Lastly we thank-you for your patience and understanding at this difficult time. 

Please take care, look after yourself and each other.

The team at Crazy Price Beds